Level 1
For lack of a response or if the response provided does not meet your expectation, you can write to: contact@familyraksha.com
Level 3
In case, you are not satisfied with the decision/resolution of the above office, or have not received any response within 15 days, you may write to: cgo@familyraksha.com
Level 3
If your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next level redressal. Click below to find the Insurance Ombudsman contact list.
https://www.cioins.co.in/Ombudsman